This Privacy Policy describes how Pioneer Electrical & Electronics (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website www.pioneerelectrical.in (the “Site”).

1. Collecting Personal Information

When you visit our Site, we collect certain information about your device, your interaction with our Site, and details necessary to process your purchases or inquiries.

Device Information

Examples of information collected: IP address, browser type and version, time zone, and pages viewed.
Purpose of collection: To ensure our website loads correctly, operates efficiently, and to analyze usage for improvement.
Source of collection: Automatically collected when you access our Site.
Disclosure: This information is not shared with any third-party analytics or advertising services.

Order Information

Examples of information collected: Your name, billing address, email address, phone number, and payment details.
Purpose of collection: To fulfill your orders, issue invoices or confirmations, and communicate with you regarding your purchase.
Source of collection: Provided directly by you when you contact or transact with us.
Disclosure: This data is not shared with any external payment processors or marketing platforms beyond what is necessary for fulfilling your request.

Customer Support Information

Examples of information collected: Name, contact information, and the details of your inquiry.
Purpose of collection: To provide customer service and respond to your inquiries.
Source of collection: Directly from you.

2. Minors

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe your child has provided us with personal information, please contact us using the details below for removal.

3. Sharing Personal Information

We do not sell, rent, or trade your personal information. Your data is used solely to:
- Provide and improve our services.
- Comply with legal obligations.
- Protect our rights and property.

We do not integrate with social media platforms or e-commerce providers such as Shopify, Facebook, or Instagram.

4. Using Personal Information

We use your information to:
- Respond to your inquiries or requests.
- Process payments and maintain transaction records.
- Improve our internal services and website experience.
- Comply with applicable laws and regulations.

5. Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you wish for your data to be removed, you may contact us using the information below.

6. Security

We take reasonable precautions to protect your information against loss, misuse, unauthorized access, disclosure, or alteration. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

7. Cookies

Our Site uses minimal cookies to enable basic website functionality. These may include temporary session cookies that expire once you leave the site. We do not use cookies for advertising, tracking, or third-party marketing.

You can choose to disable cookies in your browser settings, though this may affect the functionality of our website.

8. Do Not Track

Our Site does not respond to browser “Do Not Track” signals, as we do not engage in tracking or targeted advertising activities.

9. No Refunds, Returns, or Shipping Services

Please note: Pioneer Electrical & Electronics does not provide shipping, refunds, or returns through this website. All sales are considered final once completed offline or via direct communication.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational or legal reasons. Any updates will be posted on this page with a revised “Last updated” date.

11. Contact

For more information about our privacy practices, questions, or complaints, please contact us at:

Pioneer Electrical & Electronics
Email: Sales@pioneerelectrical.in
 Address: No.464/1, Kamaraj Road, Opposite to Manis Theatre, Peelamedu, Coimbatore – 641004, Tamil Nadu, India.
Website: www.pioneerelectrical.in